Delivery Models and Activities of e-Government

Delivery models and activities of e-Government

The primary delivery models of e-Government can be divided into:

Within each of these interaction domains, four kinds of activities take place:[6][7]

  • pushing information over the Internet, e.g.: regulatory services, general holidays, public hearing schedules, issue briefs, notifications, etc.

  • two-way communications between the agency and the citizen, a business, or another government agency. In this model, users can engage in dialogue with agencies and post problems, comments, or requests to the agency.

  • conducting transactions, e.g.: lodging tax returns, applying for services and grants.

  • governance, e.g.: online polling, voting, and campaigning.

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